The Graph
[Grafana]: Subgraph Health: Too many indexing errors
Update - [Comment from Opsgenie]Theodore Butler acknowledged alert: "[Grafana]: Subgraph Health: Too many indexing errors"
Nov 21, 2025 - 12:55 UTC
Investigating - [FIRING:1] Subgraph Health: Too many indexing errors Production (partial_outage indexers high P2-High true Network Engineering)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: [no value]
Labels:
- alertname = Subgraph Health: Too many indexing errors
- cmp_Hosted Service - Subgraph Health = partial_outage
- component = indexers
- grafana_folder = Production
- level = high
- priority = P2-High
- statuspage = true
- team = Network Engineering
Annotations:
- Error = [sse.dataQueryError] failed to execute query [A]: invalid character 'e' looking for beginning of value
- grafana_state_reason = Error
- statuspage = Subgraph Health: Too many indexing errors
Source: https://thegraph.grafana.net/alerting/grafana/GGM_62G4k/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DGGM_62G4k&matcher=cmp_Hosted+Service+-+Subgraph+Health%3Dpartial_outage&matcher=component%3Dindexers&matcher=level%3Dhigh&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DNetwork+Engineering&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763722280000&orgId=1&to=1763729602741
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763722280000&orgId=1&to=1763729602741&viewPanel=69
Nov 21, 2025 - 12:53 UTC

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No incidents or maintenance related to this downtime.

Nov 22, 2025

No incidents reported today.

Nov 21, 2025
Polygon-Amoy: Block ingestor lagging behind
Resolved - This incident has been resolved.
Nov 21, 14:22 UTC
Investigating - [FIRING:1] Polygon-Amoy: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: A=0, B=1
Labels:
- alertname = Polygon-Amoy: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = Polygon-Amoy: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/edjeivhcfvlz4a/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dedjeivhcfvlz4a&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763726540000&orgId=1&to=1763730170408
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763726540000&orgId=1&to=1763730170408&viewPanel=143
Nov 21, 13:02 UTC
[Grafana]: Subgraph Health: Too many indexing errors
Resolved - This incident has been resolved.
Nov 21, 12:52 UTC
Investigating - [FIRING:1] Subgraph Health: Too many indexing errors Production (partial_outage indexers high P2-High true Network Engineering)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: [no value]
Labels:
- alertname = Subgraph Health: Too many indexing errors
- cmp_Hosted Service - Subgraph Health = partial_outage
- component = indexers
- grafana_folder = Production
- level = high
- priority = P2-High
- statuspage = true
- team = Network Engineering
Annotations:
- Error = [sse.dataQueryError] failed to execute query [A]: invalid character 'e' looking for beginning of value
- grafana_state_reason = Error
- statuspage = Subgraph Health: Too many indexing errors
Source: https://thegraph.grafana.net/alerting/grafana/GGM_62G4k/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DGGM_62G4k&matcher=cmp_Hosted+Service+-+Subgraph+Health%3Dpartial_outage&matcher=component%3Dindexers&matcher=level%3Dhigh&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DNetwork+Engineering&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763722280000&orgId=1&to=1763725912761
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763722280000&orgId=1&to=1763725912761&viewPanel=69
Nov 21, 11:51 UTC
[Grafana]: Subgraph Health: Too many indexing errors
Resolved - This incident has been resolved.
Nov 21, 11:11 UTC
Update - [Comment from Opsgenie]Theodore Butler acknowledged alert: "[Grafana]: Subgraph Health: Too many indexing errors"
Nov 21, 00:54 UTC
Investigating - [FIRING:1] Subgraph Health: Too many indexing errors Production (partial_outage indexers high P2-High true Network Engineering)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: [no value]
Labels:
- alertname = Subgraph Health: Too many indexing errors
- cmp_Hosted Service - Subgraph Health = partial_outage
- component = indexers
- grafana_folder = Production
- level = high
- priority = P2-High
- statuspage = true
- team = Network Engineering
Annotations:
- Error = [sse.dataQueryError] failed to execute query [A]: invalid character 'e' looking for beginning of value
- grafana_state_reason = Error
- statuspage = Subgraph Health: Too many indexing errors
Source: https://thegraph.grafana.net/alerting/grafana/GGM_62G4k/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DGGM_62G4k&matcher=cmp_Hosted+Service+-+Subgraph+Health%3Dpartial_outage&matcher=component%3Dindexers&matcher=level%3Dhigh&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DNetwork+Engineering&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763679080000&orgId=1&to=1763682713040
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763679080000&orgId=1&to=1763682713040&viewPanel=69
Nov 20, 23:51 UTC
Nov 20, 2025
Nov 19, 2025
Polygon-Amoy: Block ingestor lagging behind
Resolved - This incident has been resolved.
Nov 19, 21:57 UTC
Investigating - [FIRING:1] Polygon-Amoy: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: A=0, B=1
Labels:
- alertname = Polygon-Amoy: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = Polygon-Amoy: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/edjeivhcfvlz4a/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dedjeivhcfvlz4a&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763583140000&orgId=1&to=1763586770747
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763583140000&orgId=1&to=1763586770747&viewPanel=143
Nov 19, 21:12 UTC
Polygon (Matic): Block ingestor lagging behind
Resolved - This incident has been resolved.
Nov 19, 14:43 UTC
Investigating - [FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: B=1
Labels:
- alertname = Polygon (Matic): Block ingestor lagging behind
- cmp_Polygon (Matic) = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- statuspage = Polygon (Matic): Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763559180000&orgId=1&to=1763562814713
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763559180000&orgId=1&to=1763562814713&viewPanel=61
Nov 19, 14:33 UTC
Nov 18, 2025

No incidents reported.

Nov 17, 2025
Fuse: Block ingestor lagging behind
Resolved - This incident has been resolved.
Nov 17, 17:26 UTC
Investigating - [FIRING:1] Fuse: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: A=0, B=1
Labels:
- alertname = Fuse: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = Fuse: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/edjeivhm0hlogc/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dedjeivhm0hlogc&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763328660000&orgId=1&to=1763332290404
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763328660000&orgId=1&to=1763332290404&viewPanel=80
Nov 16, 22:31 UTC
Nov 16, 2025
Nov 15, 2025
Polygon-Amoy: Block ingestor lagging behind
Resolved - This incident has been resolved.
Nov 15, 19:27 UTC
Update - Polygon Amoy lagging behind due to Gap in archive data
We are expecting a resolution update on or before 15th Nov, 1:00 UTC.

https://status.quicknode.com/incidents/tlz9fz51hwq4
Nov 14, 20:22 UTC
Investigating - [FIRING:1] Polygon-Amoy: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: A=0, B=1
Labels:
- alertname = Polygon-Amoy: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = Polygon-Amoy: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/edjeivhcfvlz4a/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dedjeivhcfvlz4a&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763101340000&orgId=1&to=1763104978197
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763101340000&orgId=1&to=1763104978197&viewPanel=143
Nov 14, 07:22 UTC
Nov 14, 2025
Nov 13, 2025
Boba: Block ingestor lagging behind
Resolved - This incident has been resolved.
Nov 13, 17:22 UTC
Investigating - [FIRING:1] Boba: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: A=0, B=1
Labels:
- alertname = Boba: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = Boba: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/fdjeivhz9g7pca/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dfdjeivhz9g7pca&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1762967790000&orgId=1&to=1762971425193
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1762967790000&orgId=1&to=1762971425193&viewPanel=94
Nov 12, 18:17 UTC
NeoX-Mainnet: Block ingestor lagging behind
Resolved - This incident has been resolved.
Nov 13, 07:12 UTC
Investigating - [FIRING:1] NeoX-Mainnet: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: A=0, B=1
Labels:
- alertname = NeoX-Mainnet: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = NeoX-Mainnet: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/edw394pt9ajuoe/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dedw394pt9ajuoe&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763002040000&orgId=1&to=1763005678259
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763002040000&orgId=1&to=1763005678259&viewPanel=163
Nov 13, 03:47 UTC
Nov 12, 2025
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

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