zkSync-Era: Block ingestor lagging behind

Incident Report for The Graph

Resolved

This incident has been resolved.
Posted Jul 15, 2025 - 11:45 UTC

Update

We are continuing to investigate this issue.
Posted Jul 15, 2025 - 08:41 UTC

Investigating

[FIRING:1] zkSync-Era: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: B0=0
Labels:
- alertname = zkSync-Era: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = zkSync-Era: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/cdjeivky5lse8b/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dcdjeivky5lse8b&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1752561940000&orgId=1&to=1752565570179
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1752561940000&orgId=1&to=1752565570179&viewPanel=123
Posted Jul 15, 2025 - 07:46 UTC
This incident affected: Upgrade Indexer - Indexing (zkSync Era).