DatasourceError

Incident Report for The Graph

Resolved

This incident has been resolved.
Posted Jun 03, 2025 - 18:48 UTC

Investigating

[FIRING:1] DatasourceError Production (partial_outage P2-High BSC Chapel: Block ingestor lagging behind true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: [no value]
Labels:
- alertname = DatasourceError
- cmp_BSC = partial_outage
- grafana_folder = Production
- priority = P2-High
- rulename = BSC Chapel: Block ingestor lagging behind
- statuspage = true
- team = Tech Support
Annotations:
- Error = [sse.dataQueryError] failed to execute query [A]: unexpected response with status code 403: <!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->
<!--[if IE 7]> <html class="no-js ie7 oldie" lang="en-US"> <![endif]-->
<!--[if IE 8]> <html class="no-js ie8 oldie" lang="en-US"> <![endif]-->
<!--[if gt IE 8]><!--> <!--<![endif]-->

Attention Required! | Cloudflare






<!--[if lt IE 9]><link rel="stylesheet" id='cf_styles-ie-css' href="/cdn-cgi/styles/cf.errors.ie.css" /><![endif]-->
body{margin:0;padding:0}


<!--[if gte IE 10]><!-->

if (!navigator.cookieEnabled) {
window.addEventListener('DOMContentLoaded', function () {
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- statuspage = BSC Chapel: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/M9Ml62G4z/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DM9Ml62G4z&matcher=cmp_BSC%3Dpartial_outage&matcher=priority%3DP2-High&matcher=rulename%3DBSC+Chapel%3A+Block+ingestor+lagging+behind&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1748971660000&orgId=1&to=1748975292254
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1748971660000&orgId=1&to=1748975292254&viewPanel=87
Posted Jun 03, 2025 - 18:28 UTC
This incident affected: Upgrade Indexer - Indexing (BSC).
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